Sydney Cundiff
Fort Mitchell,KY
Summary
Skilled operations supervisor knowledgeable about monitoring metrics and maximizing team success in fast-paced warehouse settings. Performance- and quality-driven with 4 years of experience. Natural leadership talent with motivational approach. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, safety enforcement, employee relations, continuous improvement, and insisting on the highest standards. Recognized for exemplary customer service and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Monoprice
Hebron, KY
09.2022 - Current
- Directed employees on how to use equipment properly and safely.
- Identified areas of improvement and developed strategies to increase efficiency.
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
- Built strong operational teams to meet process and production demands.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Delegated work to staff, setting priorities and goals.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Guided employees in handling difficult or complex problems.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Operations Supervisor
Amazon
Hebron, KY
11.2020 - 09.2022
- Directed employees on how to use equipment properly and safely.
- Identified areas of improvement and developed strategies to increase efficiency.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Collaborated with others to discuss new opportunities.
- Achieved cost-savings by developing functional solutions to problems.
- Maintained schedule of class assignments to meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided support to other departments as needed to meet organizational goals.
- Built strong operational teams to meet process and production demands.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Education
High School Diploma -
Larry A Ryle High School
Union, WA05-2012
Skills
- Safety Oversight
- Compliance Management
- Staff Supervision
- Customer Relations
- Operations Management
- Quality Assurance
- Performance Monitoring
- Project Management
- Employee Development
- Delegation
- Cycle Counting
- Customer Relationship Development
- Team Training
- Warehouse Operations
- Inventory Coordination
Affiliations
- I am a mother of two boys, so I spend a lot of time attempting to keep up with them. I am an avid gym goer and in my free time I enjoy reading a good book or catching up on current events.
Accomplishments
- At Amazon, I was awarded "Rookie of the Year" for my ability to adapt quickly to new roles and maintain a high standard of work.
Certification
- I am certified on most warehouse equipment (cherry picker, forklift, walkie rider).
References
References available upon request.
Timeline
Operations Supervisor
Monoprice
09.2022 - Current
Operations Supervisor
Amazon
11.2020 - 09.2022
High School Diploma -
Larry A Ryle High School
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