Sydney Dorsey
Gatesville,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Cashier
Murphy USA
11.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Manager
D Bar Legacies
07.2023 - 07.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Technical Specialist
Walking Waters Corp
04.2019 - 07.2023
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Developed technical requirement documentation for new software products.
Geospatial Intelligence Imagery Analyst
United States Air Force
07.2013 - 04.2019
- Developed material fielding plans and integrated logistics support plans for Intelligence and ISR systems.
- Analyzed still and motion imagery and data to produce geospatial intelligence for military operations.
- Educated users about how to operate and leverage GIS software for different applications.
- Provided active analysis to support mission planning, target development, insurgent threats and counter-terrorism operations.
- Maintained TS/SCI security clearance level for governmental projects and operations.
Wait Staff Member
Quaker Steak & Lube
05.2013 - 07.2013
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Cashier
Bosque Mini Mart
06.2012 - 05.2013
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Host
Bosque Resort Restaurant & Bar
05.2011 - 06.2012
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelor of Science - Nursing
Tarleton State University
Waco, TX05-2027
High School Diploma -
Clifton ISD
Clifton, TX05-2013
Skills
- Product knowledge
- Multitasking and organization
- Customer service
- Issue resolution
- Customer relations
Timeline
Cashier
Murphy USA
11.2024 - Current
Manager
D Bar Legacies
07.2023 - 07.2024
Technical Specialist
Walking Waters Corp
04.2019 - 07.2023
Geospatial Intelligence Imagery Analyst
United States Air Force
07.2013 - 04.2019
Wait Staff Member
Quaker Steak & Lube
05.2013 - 07.2013
Cashier
Bosque Mini Mart
06.2012 - 05.2013
Host
Bosque Resort Restaurant & Bar
05.2011 - 06.2012
Bachelor of Science - Nursing
Tarleton State University
High School Diploma -
Clifton ISD
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