Sydney Duarte
Sparks
Summary
Dynamic customer service professional with extensive experience at Jacksons Food Stores, excelling in cash handling and fostering strong customer relationships. Proven ability to maintain composure under pressure while enhancing customer satisfaction. Skilled in team collaboration and dedicated to supporting individuals with special needs, ensuring a safe and positive environment.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Jacksons food stores
Sparks
06.2025 - 01.2026
- Cultivated strong customer relationships, leading to increased repeat business.
- Addressed customer inquiries about products and services, enhancing their overall experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained composure and professionalism during stressful situations, successfully diffusing customer tensions.
- Maintained clean and organized checkout areas to enhance customer experience.
Para Aide 1.1 SPED
Washoe County School District
Sparks
01.2024 - 01.2025
- Monitored students' safety and developed response protocols for medical emergencies.
- Supported students in completing assignments and understanding lesson materials.
- Assisted teachers with classroom setup and daily instructional activities.
- Ensured students' consistent attendance at classes to support academic engagement.
- Organized and maintained classroom supplies and educational resources.
1.1 Aide 2 SPED
Washoe County School District
Reno
11.2023 - 03.2024
- Escorted the student to and from classes.
- Kept an eye on the student to make sure they stayed where they needed to be and stayed safe through the day.
Team Member
Aisle 1
Reno
07.2023 - 08.2023
- Provided customer service and handled cash transactions while operating the cash register.
- Assisted customers in locating products and offering product information to enhance their shopping experience.
- Restocked store and maintained cleanliness to ensure a pleasant shopping environment.
Team Member
Paradies Lagardere
Reno
01.2022 - 02.2022
- Delivered exceptional customer service, contributing to positive shopping experiences.
- Executed cashiering and cash handling, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization, supporting a welcoming environment through regular cleaning and restocking.
Clerk processor
Goodwill
Reno
01.2020 - 01.2021
- Processed cash transactions efficiently, ensuring accurate customer service experience.
- Assisted customers with purchases and provided excellent service.
- Maintained accurate inventory records using warehouse management systems.
- Maintained store cleanliness to enhance customer satisfaction and create inviting atmosphere.
Washoe County School District
Reno
01.2025
- I was responsible for helping the children with their individual toileting needs and also individual educational needs by working with them independently day to day.
- Helping lift, push them in their wheelchairs, helping them do different activities through the school week.
Education
High school Diploma -
Mcqueen High school
Reno, nv01.2018
Skills
- Customer service and support
- Cash handling
- Conflict resolution
- Team collaboration
- Time management
- Behavior management
- Classroom support
Timeline
Customer Service Representative
Jacksons food stores
06.2025 - 01.2026
Washoe County School District
01.2025
Para Aide 1.1 SPED
Washoe County School District
01.2024 - 01.2025
1.1 Aide 2 SPED
Washoe County School District
11.2023 - 03.2024
Team Member
Aisle 1
07.2023 - 08.2023
Team Member
Paradies Lagardere
01.2022 - 02.2022
Clerk processor
Goodwill
01.2020 - 01.2021
High school Diploma -
Mcqueen High school