Sydney Durrant
Bowling Green,KY
Summary
Business Administration Management Degree, with experience in banking, retail, and insurance. Organization, attention to detail, customer service, time management, dependability, communication, leadership, and decision making.
Overview
4
4
years of professional experience
Work History
Employee Benefits Account Coordinator
AssuredPartners
09.2022 - Current
- Collaborated with the Account Representative to create prototypes, ads and PowerPoint presentations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Mentored office employees on proper administrative procedures and how to use programs such Excel and PowerPoint, keeping operations consistent and efficient for maximum performance.
Personal Lines Account Coordinator
AssuredPartners
03.2022 - 09.2022
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Mentored office employees on proper administrative procedures and how to use programs such Applied Epic, keeping operations consistent and efficient for maximum performance.
- Achieved specific team objectives and collection activity.
Bank Teller
Independence Bank
12.2019 - 03.2022
- Maintained strict financial controls by keeping funds secure and transferring funds accurately
- Greeted customers with enthusiasm and provided dedicated service throughout the transaction
- Was able to provide customer records on demand, such as account statements and check copies
- Used my excellent interpersonal and communication skills to build and strengthen customer relationships.
Education
Bachelor of Science - Business Administration And Management
Western Kentucky University
Bowling Green, KY12.2023
Associate of Science -
Southcentral Kentucky Community And Technical College
Bowling Green, KY05.2021
High School Diploma -
Greenwood High School
Bowling Green, KY06.2018
Additional Information
Haley Eller
Account Manager
AssuredPartners
1945 Scottsville Rd Suite 100
(270) 792-3008
Bowling Green, KY
Kelley Haynes
Customer Service Representative
Independence Bank
877 Fairview Avenue
(270) 779-1052
Bowling Green, KY
Emma Davenport
Account Manager
AssuredPartners
1945 Scottsville Rd Suite 100
(270) 799-0652
Bowling Green, KY
Timeline
Employee Benefits Account Coordinator
AssuredPartners
09.2022 - Current
Personal Lines Account Coordinator
AssuredPartners
03.2022 - 09.2022
Bank Teller
Independence Bank
12.2019 - 03.2022
Bachelor of Science - Business Administration And Management
Western Kentucky University
Associate of Science -
Southcentral Kentucky Community And Technical College
High School Diploma -
Greenwood High School
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