Sydney Foster
Oxford,OH
Summary
Resourceful Customer Service Specialist Head Cashier known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, cash management, and customer relationship building. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Driver
Snag
Oxford, Ohio
10.2023 - Current
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Managed time effectively to meet tight delivery deadlines.
- Delivered goods and services to customers on time and in excellent condition.
Customer Service Specialist Head Cashier
Dicks Sporting Goods Distribution Center
Mason, Ohio
03.2021 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register, handled payments, and maintained accurate records of transactions.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Answered phone calls promptly and professionally.
- Maintained cleanliness and presentation of stock room and production floor.
- Managed inventory levels by restocking shelves when necessary.
- Provided training to new employees on company policies and procedures.
- Assisted coworkers with tasks as needed.
- Resolved conflicts between customers and staff in a professional manner.
Education
Bachelor of Arts - Political Science
Miami University
Oxford, OH05-2026
Skills
- Flexible schedule
- Patience and tact
- Team building
- Strategic planning
- Customer service
- Attention to detail
- Friendly and outgoing
- Problem-solving
- Conflict resolution
- Confidentiality
- Time management
Timeline
Driver
Snag
10.2023 - Current
Customer Service Specialist Head Cashier
Dicks Sporting Goods Distribution Center
03.2021 - Current
Bachelor of Arts - Political Science
Miami University