Sydney Frey

• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
• Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Managed returns, exchanges and refunds in accordance with store policy.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Greeted customers at drive-thru and took food orders.
• Expedited food preparation processes by efficiently assembling orders according to established guidelines.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Prepared products following restaurant, health, and safety standards and procedures.

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• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Answered customer questions about hours, seating, and menu information.

• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Operated register to process payments and collect cash payment for order totals.
• Assisted with inventory counts and stocking of merchandise.