Highly organized individual with experience in providing direct patient care. Comprehensive understanding of the necessary skills to provide quality and compassionate care. Worked in acute and long-term care settings with proven track record of providing excellent patient care and customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Northwell Health LIJ Medical Center
New Hyde Park, New York
01.2024 - Current
Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift
Demonstrated ability to provide excellent patient service by taking bedside orders and addressing complaints
Delivered food orders to patients in a timely manner and verified food was served at the correct temperature to reduce risks
Efficiently prepared hot and cold food items onto patient meal trays such as drinks, sandwiches, salads, soups, desserts and condiments according to specific customer orders
Patient Care Aide
Community Home Health Care
Glen Cove, New York
08.2023 - 05.2024
Provided compassionate and attentive patient care, including assisting with activities of daily living such as meal prep, bathing, dressing, grooming and toileting
Assisted with patient transfers to and from wheelchairs, beds, and chairs
Maintained charts and reported changes in patient condition immediately to the supervisor in charge
Provided assistance in maintaining a clean environment for all areas of the home
ShopRite From Home
ShopRite
New Hyde Park, New York
04.2021 - 01.2022
Adhered to all established policies, procedures, and standards of quality assurance guidelines when responding to customer inquiries
Developed strong customer service skills, including greeting customers courteously and responding to inquiries promptly
Monitored incoming calls for quality assurance purposes ensuring excellent customer service was provided
Maintained accuracy by double-checking items and substitutions with customer instructions