Shania Barnes
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Enchanted Forest Water Safari. Expert in multitasking and customer service, I foster positive relationships while ensuring safety and cleanliness. Proven ability to train others and adapt quickly, delivering exceptional support in fast-paced environments. CPR/First Aid/AED certified and committed to compassionate caregiving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Enchanted Forest Water Safari
06.2017 - 08.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Biology Tutor
TRIO Student Support Services
02.2020 - 05.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Developed and executed daily lesson plans to engage and challenge student understanding and involvement.
- Fostered a positive learning environment that promoted open communication between students and tutor, enhancing overall academic achievement in biology courses.
- Created Quizlets, Kahoots, and other study resources for students.
- Monitored and tracked student progress through regular assessments, adjusting lesson plans accordingly to ensure maximum understanding of key concepts.
- Facilitated review sessions before exams to reinforce essential knowledge points and boost student confidence going into tests.
- Developed customized study plans for each student, taking into consideration their learning styles, strengths, and areas for improvement.
Education
No Degree - General Studies
Herkimer College
Herkimer, NYNo Degree - Early Childhood Education
SUNY Potsdam
PotsdamAssociate of Applied Science - Veterinary Science
SUNY Delhi
Delhi05-2026
High School Diploma -
Dolgeville Central School
Dolgeville, NY06-2017
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Strong communication skills
- Attention to detail
- Team oriented
- Working with diverse people
- Cash register operation
- Emotional support
- Housekeeping tasks
- Compassionate caregiving
- Compassionate patient care
- CPR/First Aid/AED certified
- Meal planning
Certification
- First Aid/CPR/ AED Certified
Timeline
Biology Tutor
TRIO Student Support Services
02.2020 - 05.2020
Food Service Worker
Enchanted Forest Water Safari
06.2017 - 08.2021
No Degree - General Studies
Herkimer College
No Degree - Early Childhood Education
SUNY Potsdam
Associate of Applied Science - Veterinary Science
SUNY Delhi
High School Diploma -
Dolgeville Central School
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