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Sydney Harrell
Austin,TX
Summary
Dedicated learner, committed to continuous professional development and staying up to date on industry trends. Skilled in rapport and understanding client needs for personalized treatments. Committed to providing exceptional customer service and building long lasting relationships. Adhering to strict sanitation and sterilization guidelines to ensure client safety. Strong understanding of business operations, including inventory management, financial planning. Eager to advance my skills and contribute to success of a dynamic team.
Overview
3
3
years of professional experience
2
2
Certificates
Work History
Salon Owner/Operator
Elite Pet Spa, LLC
Georgetown, TX
03.2022 - 03.2023
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Created marketing strategies to increase clientele and expand the business.
- Developed service packages for customers seeking a variety of treatments.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Ensured that all safety protocols were followed in the salon at all times.
- Performed administrative duties such as filing paperwork and responding to emails.
- Inspected workstations regularly to ensure they are clean and organized.
- Monitored stock levels of products used in services offered at the salon.
Receptionist
Groomingdales Of Austin
Austin , TX
02.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Sales Associate
Bath & Body Works
Georgetown, TX
06.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
Esthetics - Skin
Avenue Five Institute
Austin, TX08-2020
High School Diploma -
Lafayette High
Wildwood, MO03-2017
Skills
- Data Entry
- Scheduling
- Scheduling appointments
- Performance Improvement
- Multi-line telephone skills
- Positive and professional
- Professional Demeanor
- Customer/Client relations
- Reception desk management
- Telephone skills
- Strategic Planning
- Time Management
Certification
- Permanent Make Up Certification
- Attended Esthetics school
- Working on receiving my Botox/ Filler certification
Timeline
Receptionist
Groomingdales Of Austin
02.2024 - Current
Sales Associate
Bath & Body Works
06.2023 - 01.2024
Salon Owner/Operator
Elite Pet Spa, LLC
03.2022 - 03.2023
- Permanent Make Up Certification
- Attended Esthetics school
- Working on receiving my Botox/ Filler certification
Esthetics - Skin
Avenue Five Institute
High School Diploma -
Lafayette High
Software
Microsoft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
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