Sydney Henderson
Winter Springs,FL
Summary
Skilled in multitasking and exceptional customer service, demonstrated through managing multiple food stations at Chick-fil-A and enhancing guest experiences at IHOP. Excelled in safe food handling and sales techniques, contributing to increased customer satisfaction and sales. Maintains a professional appearance and fosters teamwork for optimal productivity and service quality. Has been working in customer service for a little over 2 and a half years. Graduated high school a year early at 16 with a 3.5 GPA and in honors courses. Very hardworking with great communication skills portrayed within any work environment.
Overview
3
3
years of professional experience
Work History
Prep Cook
Chick-fil-A
06.2024 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
Server
IHOP
01.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Some College Complete - General Studies
Valencia College
Orlando, FLHigh School Diploma -
University High School
Orlando, FL05.2021
Skills
- Attention to Detail
- Cleaning and organization
- Exceptional customer service
- Safe Food Handling
- Professional Appearance
- Sales Techniques
- Cash Handling
- Reliable and Responsible
Timeline
Prep Cook
Chick-fil-A
06.2024 - Current
Server
IHOP
01.2022 - 06.2024
Some College Complete - General Studies
Valencia College
High School Diploma -
University High School
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