Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Hill

Old Hickory,TN

Summary

Professional hospitality worker with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Getting the opportunity to wear many hats in numerous careers and through that have gotten to see how much joy can be had in learning new skills and expanding knowledge. Building bonds with clients and creating positive experiences is something to hope every job would have.

Overview

5
5
years of professional experience

Work History

Bartender

Liberty Common
05.2021 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Veterinary Assistant

Value Vet
09.2020 - 06.2021
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Answered owner animal health questions and advised on best care practices.

Veterinary Assistant

VCA Hospitals
07.2019 - 06.2020
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Assisted senior staff with blood analyses and physical assessments.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

Server

J. Alexander's Restaurant
03.2018 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Bachelor of Science - Psychology

Volunteer State Community College
Gallatin, TN
2027

High School Diploma -

White House High School
White House, TN
07.2015

Skills

  • Extensive Beer, Wine and Liquir Knowledge
  • Food Sales and Promotion
  • Ordering Procedures
  • Cocktail Service
  • Customer Service and Rapport
  • New Cocktail Creation
  • Basic Animal Care
  • Veterinary Medicine
  • Complex Problem-Solving

Timeline

Bartender

Liberty Common
05.2021 - 08.2023

Veterinary Assistant

Value Vet
09.2020 - 06.2021

Veterinary Assistant

VCA Hospitals
07.2019 - 06.2020

Server

J. Alexander's Restaurant
03.2018 - 08.2019

Bachelor of Science - Psychology

Volunteer State Community College

High School Diploma -

White House High School

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Sydney Hill