Sydney Jani
Scottsdale,AZ
Summary
Versatile work experience within two different careers. Also, I am a strong student in any academic challenge that may be presented. Achieved exceptional customer service at Troon North Golf Club, enhancing guest satisfaction through expert mixology and friendly interactions. At Birdie Boost, spearheaded social media campaigns, boosting brand visibility and engagement. Skilled in content curation and hospitality, demonstrating reliability, strong teamwork, and significantly contributing to sales.
Overview
2
2
years of professional experience
Work History
Social Media Account Marketing Manager
Birdie Boost
Scottsdale, AZ
11.2024 - Current
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
- Analyzed sales data to understand product performance and identify areas for improvement.
- Researched competitors' marketing strategies and tactics.
- Participated in brainstorming sessions for new marketing tactics and product ideas.
- Managed relationships with influencers, bloggers, and other industry professionals to promote brand visibility.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed daily content creation and curation for Facebook, Twitter, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
Beverage Cart Attendant
Troon North Golf Club
Scottsdale, AZ
03.2023 - Current
- Stayed up-to-date on the latest mixology trends, bar equipment, and sanitation standards.
- Replenished supplies such as cups, napkins, straws, stirrers, and ice. Throughout shift.
- Assisted in training new staff, and sharing best practices for beverage service and customer interaction.
- Greeted guests with friendliness and professionalism.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
- Operated beverage cart around the golf course, serving customers with a friendly demeanor.
- Managed cash and credit card payments, ensuring all transactions were completed accurately.
- Recognized by management for providing exceptional customer service.
Education
Certificate - Sports Medicine
National Academy of Sports Medicine
Gilbert, AZ02-2023
High School Diploma -
Lakeland Christian School
Lakeland, FL05-2022
Associate of Arts - Business
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZSkills
- Reliability and punctuality
- Excellent customer service
- Menu memorization
- Responsible alcohol service
- Hospitality and accommodation
- Social media marketing
- Social media management
- Content curation
- Campaign development
- Marketing analytics
- Problem resolution
- Strong teamwork
- Sales closing
- Upselling strategies
Timeline
Social Media Account Marketing Manager
Birdie Boost
11.2024 - Current
Beverage Cart Attendant
Troon North Golf Club
03.2023 - Current
Certificate - Sports Medicine
National Academy of Sports Medicine
High School Diploma -
Lakeland Christian School
Associate of Arts - Business
Maricopa Community Colleges, Scottsdale Community College
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