SYDNEY JOHNSON
Urbana,OH
Summary
I am a dynamic individual with hands-on experience in safety and monitoring and talent for navigating challenges. I bring strong problem-solving skills and proactive approach to new tasks. I'm also known for adaptability, creativity, and results-oriented mindset. I will be deeply commited to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer / Front Desk
Securitas
03.2023 - 10.2025
- Answered phone calls and provided answers for customers
- Entered data into spreadsheets on Microsoft Office
- Communicated with people entering the facility
- Solved issues after hours by communicating with the necessary staff
- Used quick thinking in stressful situations
- Organized files and filled in reports
Customer Service Representative
Kuehne & Nagel
10.2021 - 03.2023
- Performed data entry for shipments, customer information and orders
- Responsible for tracking and maintaining inventory
- Helped train new hires for 3 different positions
- Resolved product issues by collaborating with cross-functional teams for effective problem-solving
- Quickly learned new programs and processes
- Managed customer inquiries and provided timely solutions to enhance satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Line Chef
Brewfontaine
08.2019 - 08.2021
- Performed well under pressure in a fast paced environment
- Followed instructions well
- Had good customer relations
- Kept the cooking environment clean and organized
- Streamlined food preparation processes, reducing wait times during peak service hours
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
Education
High School Diploma -
Bellefontaine High School
Bellefontaine, OH05-2020
High School Diploma -
Ohio Hi-Point Career Center
Bellefontaine, OH05-2020
Skills
- Knowledge of Microsoft Office
- Communication skills
- Knowledge of receptionist duties
- Can type quickly
- Problem-solving skills
- Organization and time management skills
- Quick to learn
- Front facing job skills
- Incident reporting
- Security guard license
- General security
- Electronic surveillance
Certification
- Security Training - March 2023 & Yearly Courses
Timeline
Security Officer / Front Desk
Securitas
03.2023 - 10.2025
Customer Service Representative
Kuehne & Nagel
10.2021 - 03.2023
Line Chef
Brewfontaine
08.2019 - 08.2021
High School Diploma -
Bellefontaine High School
High School Diploma -
Ohio Hi-Point Career Center