Sydney Lester
Swords Creek,VA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
GPM Investments
09.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Lead Barista
K-VA-T Food Stores Inc.
08.2022 - 09.2023
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
Cinema Crew
Broadway Cinema's
06.2022 - 08.2022
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Maintained cleanliness and organization of theater facilities, ensuring a safe and enjoyable experience for guests.
- Assisted in the efficient operation of concession stands, contributing to increased sales and profitability.
- Collaborated with team members to ensure seamless coordination during high-traffic periods, resulting in reduced wait times for patrons.
- Managed crowd control during peak hours by directing guests to appropriate seating areas, minimizing disruptions and enhancing the overall moviegoing experience.
Cashier
Boddie-Noell Enterprises Inc.
05.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Health Science And General Studies
Southwest Virginia Community College
Richlands, VA12.2024
High School Diploma -
Honaker High School
1795 Thompson Creek Rd05.2022
Skills
- Menu Memorization
- Food Service Standards
- Order Management
- Inventory Management
- Adaptability to change
- Time management
- Problem-solving abilities
Timeline
Sandwich Artist
GPM Investments
09.2023 - Current
Lead Barista
K-VA-T Food Stores Inc.
08.2022 - 09.2023
Cinema Crew
Broadway Cinema's
06.2022 - 08.2022
Cashier
Boddie-Noell Enterprises Inc.
05.2022 - 06.2022
No Degree - Health Science And General Studies
Southwest Virginia Community College
High School Diploma -
Honaker High School
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