Sydney Long
Clinton,TN
Summary
Hardworking and passionate pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Pharmacy Customer Assoicate
Walgreens
12.2023 - Current
- Assist customers in all departments of the store, front end and pharmacy.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Educated customers about billing, payment processing and support policies and procedures.
Pharmacy Technician
Walgreens
07.2023 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Customer Service Assoiciate
Walgreens
01.2023 - 07.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Pre-Allied Health Sciences - Radiology Technologist
Roane State Community College
Oak Ridge, TN05-2027
High School Diploma -
Anderson County High School
05.2023
Skills
- Work Task Prioritization
- Cooperative Attitude
- Fast learner
- Answering Customer Questions
- Flexible and Adaptable
- Insurance billing
Certification
CPR Certified
Timeline
Pharmacy Customer Assoicate
Walgreens
12.2023 - Current
Pharmacy Technician
Walgreens
07.2023 - 12.2023
Customer Service Assoiciate
Walgreens
01.2023 - 07.2023
High School Diploma -
Anderson County High School
Pre-Allied Health Sciences - Radiology Technologist
Roane State Community College
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