Alessandra N. Corsino
Middletown,CT
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Security-conscious and customer-focused Customer Service Representative/Pharmacy Cashier with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods. Committed and hardworking Customer Service Representative/Pharmacy Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative/Pharmacy Cashier
Walgreens
Middletown, CT
08.2021 - Current
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Customer Service Representative/Drive Thru /Shift Manager/Key Holder
Taco Bell
Cromwell, CT
09.2019 - 10.2021
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Entered data into [Software] system, implementing tight safeguards to secure financial and personal information.
Cashier/Drive Thru
Wendy's
Cromwell, CT
09.2018 - 03.2019
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Resolved problems with orders quickly and offered refund or replacement.
- Balanced cash drawer at beginning and close of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Middletown High School
Middletown, CT06.2019
Skills
- Cash Register Operations
- Reliable and Responsible
- Detail-Oriented
- Cooperative Attitude
- Problem Solving
- Work Task Prioritization
- Cash Handling
- Honest and Ethical
- Customer Relations
- Customer Transactions
- Payment Processing
Additional Information
Graduated June 2019 Middletown High School Middletown, Connecticut. High Honors.
Timeline
Customer Service Representative/Pharmacy Cashier
Walgreens
08.2021 - Current
Customer Service Representative/Drive Thru /Shift Manager/Key Holder
Taco Bell
09.2019 - 10.2021
Cashier/Drive Thru
Wendy's
09.2018 - 03.2019
High School Diploma -
Middletown High School
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