Sydney Maller
Otsego,MN
Summary
With a proven track record at Target, I excel in complex problem-solving and customer service, enhancing client retention by addressing and resolving issues promptly. My decision-making and complaint handling skills, honed as a Service Advocate and Bakery Clerk, drive exceptional service delivery and customer satisfaction. I plan to continue this with my future employer.
Overview
4
4
years of professional experience
Work History
Service Advocate
Target
12.2022 - Current
- Supported team members, fostering a collaborative and productive work environment.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Enhanced client retention through exceptional service delivery and proactive communication.
Bakery Clerk
Coborns
08.2020 - 12.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
Bachelor of Arts - Computer Science
Gustavus Adolphus College
St.Peter MN05-2026
High School Diploma -
Rogers High School
Rogers MN 06-2023
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
Accomplishments
3.674 GPA
Languages
Spanish
Elementary
Awards
- Dean's Scholarship
- Nelson Family Heritage Scholarship
Timeline
Service Advocate
Target
12.2022 - Current
Bakery Clerk
Coborns
08.2020 - 12.2022
Bachelor of Arts - Computer Science
Gustavus Adolphus College
High School Diploma -
Rogers High School
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