Summary
Overview
Work History
Education
Skills
Certification
Leadership & Volunteer Experience
Timeline
Generic

Sydney Mangham

Farmington,CT

Summary

Highly motivated marketing student with strong customer service experience, and proven teamwork skills. Known for quick learning, attention to detail, and a dependable work ethic in a fast-paced environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Media & Community Intern

Upptik
, Connecticut
06.2025 - Current
  • Created multimedia content (writing, videos, prompts) for high school students, aligned with weekly themes.
  • Supported messaging and creative strategy development.
  • Engaged in and fostered discussions in the online community.
  • Collaborated in virtual meetings, brainstorming, and user testing.
  • Head of the LinkedIn content project.

Food Runner and To Go Specialist

Flanigan's Seafood Bar and Grill
Davie, FL
08.2024 - 06.2025
  • Ensured timely delivery of food orders while meeting quality and presentation standards.
  • Provided friendly, professional service while addressing guests' needs and concerns.
  • Communicated menu options and accommodated dietary requests.
  • Answered to-go order calls, and processed payments accurately.

Server

First Watch
Cooper City, FL
09.2024 - 04.2025
  • Established strong rapport with guests, resulting in increased check averages through upselling menu items.
  • Maintained high energy and professionalism in fast-paced dining environment.
  • Adapted swiftly to customer needs while managing multiple tables and dietary requests.

Catering Server

CT Wedding Group
Middletown, CT
06.2024 - 08.2024
  • Delivered an exceptional guest experience at high-profile events, reinforcing the company’s brand standards.
  • Supported event execution from setup to breakdown across multiple venues.
  • Showcased creativity and enthusiasm through interactive food presentations (e.g., “Blazing Donuts”).

Front of House Employee

BurgerFi
Avon, CT
05.2023 - 08.2023
  • Promoted menu items, and answered product questions to enhance customer decision-making.
  • Maintained stock levels and product displays to support seamless service operations.
  • Handled customer issues diplomatically, and maintained brand image during busy shifts.

Education

Bachelor of Arts - Marketing

Central Connecticut State University
New Britain, CT
05.2027

Skills

  • Content creation
  • Social media strategy and community engagement
  • Team collaboration
  • Time management
  • communication
  • Problem solving
  • Organization
  • Efficiency
  • Dependability
  • Event support and public interaction

Certification

  • National CPR Foundation CPR - Adult/Pediatrics/First-Aid Automated External Defibrillator (AED) Expires 03/29/2025
  • U.S. Soccer Federation Introduction to Safe and Healthy Playing Environments Expires 05/25/2025
  • U.S. Soccer Federation 4V4 Coaching License (online) 05/29/2024

Leadership & Volunteer Experience

  • Girl Scout Gold Award - Led a project to raise awareness on screen time and health (2021)
  • Team Captain & Recognition Committee Head - Farmington Valley Relay for Life (2018-2022)
  • Standards Board Member - Delta Phi Epsilon, Beta Tau Chapter at Nova Southeastern University (2022-2024)

Timeline

Media & Community Intern

Upptik
06.2025 - Current

Server

First Watch
09.2024 - 04.2025

Food Runner and To Go Specialist

Flanigan's Seafood Bar and Grill
08.2024 - 06.2025

Catering Server

CT Wedding Group
06.2024 - 08.2024

Front of House Employee

BurgerFi
05.2023 - 08.2023

Bachelor of Arts - Marketing

Central Connecticut State University

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