Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Marks

Stamford,CT

Summary

Dedicated worker with a solid track record in customer service, merchandising, and handling cash. Proactive, well-organized, and a team player. Competent in leveraging satisfying experiences to increase sales and create client loyalty.
Versatile, capable of performing well under pressure, possessing a strong work ethic and outstanding communications skills. Able to pick up new tasks quickly and work effectively both under and without supervision.

Overview

3
3
years of professional experience

Work History

Senior Brand Ambassador

Aerie By American Eagle
Greenwich, CT
04.2023 - Current
  • Delivered exceptional customer experiences by engaging with guests using the AEO Selling Model.
  • Promoted brand loyalty and educated customers on Aerie products, tailoring recommendations to their needs.
  • Introduced loyalty programs and brand channels, driving customer engagement.
  • Flexibly handled sales, cashiering, fitting rooms, and stock management.
  • Resolved customer concerns while adhering to company policies.
  • Collaborated with team members to achieve store goals.
  • Created and managed social media accounts for the company, including Instagram.
  • Trained new brand ambassadors, sharing best practices and brand goals.

Cashier

ShopRite
Stamford, CT
08.2021 - 01.2024
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Stamford High School
Stamford, CT
06-2024

Skills

  • Folding and Standardization
  • Customer Service
  • Staff Training
  • POS Systems
  • Merchandise Restocking
  • Liquor Law Compliance
  • Greeting Guests
  • Complex Problem-Solving
  • Policy Knowledge

Timeline

Senior Brand Ambassador

Aerie By American Eagle
04.2023 - Current

Cashier

ShopRite
08.2021 - 01.2024

High School Diploma -

Stamford High School

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Sydney Marks