Sydney Marsh
Jersey City,NJ
Summary
Dependable server successful in providing high-quality customer service to guests with rapid table turnover in fast-paced restaurant settings. Adaptable professional with expertise in customer service, team collaboration and resolving issues with waitstaff, management, and customers to facilitate enjoyable dining experiences
Overview
7
7
years of professional experience
Work History
Server, Host, Expeditor, Bartender Flex
BAR Pizza
05.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
Server
Esquina Latina
08.2020 - 01.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server
Evergreen Woods Retirement
10.2018 - 10.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate
Tracy 2 Boutique
08.2017 - 09.2018
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Bachelor of Fine Arts - Dance
Rutgers University, Mason Gross School of The Arts
New Brunswick, NJ05.2023
High School Diploma -
Daniel Hand High School
Madison, CT05.2019
Skills
- Exceptional Customer Service and Rapport
- High-Volume Dining and Beverage Service
- Personable
- Teamwork
- Attention to Detail
- Guest Engagement
- Problem Solving
Timeline
Server, Host, Expeditor, Bartender Flex
BAR Pizza
05.2022 - 10.2024
Server
Esquina Latina
08.2020 - 01.2021
Server
Evergreen Woods Retirement
10.2018 - 10.2023
Sales Associate
Tracy 2 Boutique
08.2017 - 09.2018
Bachelor of Fine Arts - Dance
Rutgers University, Mason Gross School of The Arts
High School Diploma -
Daniel Hand High School
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