SYDNEY MARSH
Jersey City,NJ
Summary
Dependable and friendly server with a proven track record of delivering exceptional customer service in fast-paced restaurant environments, ensuring rapid table turnover while maintaining guest satisfaction. Highly adaptable professional skilled in team collaboration and adept at resolving issues among waitstaff, management, and customers to create memorable dining experiences. Committed to fostering a welcoming atmosphere that encourages repeat business and enhances overall guest enjoyment. Passionate about contributing to a dynamic team dedicated to excellence in service.
Overview
8
8
years of professional experience
Work History
Server, Banquet Server
PJ Clarke’s On The Hudson
01.2025 - Current
- Upsold high profit items such as specials with oysters and lobster
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experience
- Perform several front and back of house duties to maintain excellent flow of service
- Arranged tables and table settings according to seating plan and event theme in a timely manner for events up to 250 people
Server, Bartender flex, Host, Expeditor
BAR New Haven
01.2022 - 01.2025
- Increased sales significantly by upselling higher-end products to customers bringing in an average of $2-3,000 in sales a night
- Provided efficient turnover rates by bussing and resetting tables in a fast-paced restaurant while maintaining guest rapport
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Performed and oversaw complete opening, shift change, and closing duties to ensure smooth operation
Server
Evergreen Woods
01.2018 - 01.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills, and handle complimentary items
Education
Bachelor of Fine Arts - Dance
Rutgers University, Mason Gross School of The Arts
New Brunswick, NJ01.2023
High School -
Daniel Hand High School
Madison, CT01.2019
Skills
- Exceptional Customer Service and Rapport
- High-Volume Dining and Beverage Service
- Personable
- Teamwork
- Attention to Detail
- Problem Solving
- Guest Engagement
- Banquet & Event Coordination
Timeline
Server, Banquet Server
PJ Clarke’s On The Hudson
01.2025 - Current
Server, Bartender flex, Host, Expeditor
BAR New Haven
01.2022 - 01.2025
Server
Evergreen Woods
01.2018 - 01.2023
Bachelor of Fine Arts - Dance
Rutgers University, Mason Gross School of The Arts
High School -
Daniel Hand High School
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