Sydney Maurer
Walnut Creek,California
Summary
A creative problem-solver with a learn-by-doing mindset, I quickly adapt to new challenges while maintaining exceptional attention to detail. As a natural people person, I thrive in team environments, fostering engagement and building strong relationships. Highly organized and resourceful, I balance multiple responsibilities efficiently, enhancing both participant experience and operational effectiveness.
Overview
4
4
years of professional experience
Work History
Festival Hospitality and Guest Relations Intern
ACT Human Rights Film Festival
Fort Collins, CO
01.2025 - Current
- Filmmaker Hospitality and Logistics Coordination – Hosted visiting filmmakers, arranged and managed their ground transportation, and facilitated clear and consistent communication to ensure a seamless experience throughout their visit.
- Event preparation, gift bag curation, and sponsorship outreach – designed and assembled welcome packets, coordinated and secured donations for filmmaker gift bags, and organized materials to enhance their overall experience and engagement with ACT.
- Filmmaker Support & On-Site Liaison – Acted as the primary point of contact for visiting filmmakers, addressing their needs, answering questions, and providing assistance to ensure they had a smooth, enjoyable, and well-supported experience.
New Member Educator
Gamma Phi Beta Sorority
Fort Collins, CO
01.2025 - Current
- New Member Education & Development – Designed and led educational programming for new members, introducing them to the sorority’s values, traditions, and expectations, while fostering personal development.
- Event Planning & Membership Engagement – Organized and facilitated bonding activities, multiple events, and weekly meetings to create a welcoming and supportive environment that encouraged active participation and sisterhood.
- Communication & Mentorship – Served as the primary point of contact for new members, addressing questions and concerns, providing guidance, and ensuring they felt supported throughout their transition into the organization.
Group Leader
Alphabest
Fort Collins, CO
09.2024 - Current
- Student Supervision & Engagement – Provided a safe, supportive, and enriching environment for students in an after-school care program, supervising activities, assisting with homework, and fostering positive social interactions.
- Parent Communication & Behavioral Support – Maintained open communication with parents and guardians regarding student progress and behavior, addressing concerns, and implementing positive reinforcement strategies to support a respectful and inclusive environment.
- Conflict Resolution & Behavior Management – Mediated student conflicts by promoting open communication, problem-solving, and positive reinforcement strategies, ensuring a respectful and cooperative environment while addressing behavioral challenges effectively.
Front Desk Attendant
Bay Club
Walnut Creek, CA
04.2021 - 08.2023
- Member Services & Guest Experience – Provided exceptional customer service by greeting members and guests, ensuring a welcoming and positive environment, and addressing inquiries, concerns, and conflict resolution.
- Front Desk Operations & Membership Management – Managed check-ins, class sign-ups, and membership processing, including handling payments, explaining pricing options, and utilizing gym software for seamless transactions.
- Facility Upkeep & Community Engagement – Maintained a clean, organized front desk and lobby area while fostering a positive gym culture through proactive assistance and engagement with members.
Education
Bachelor of Arts - Communication Studies
Colorado State University
Fort Collins, COSkills
- Proficient in Adobe Creative Suite
- Proficient in Microsoft Suite
- Program Development and Implementation
- Scheduling and Time Management
- Public Speaking and Presentation
- Fundraising and sponsorship outreach
- Record Keeping and Documentation
Timeline
Festival Hospitality and Guest Relations Intern
ACT Human Rights Film Festival
01.2025 - Current
New Member Educator
Gamma Phi Beta Sorority
01.2025 - Current
Group Leader
Alphabest
09.2024 - Current
Front Desk Attendant
Bay Club
04.2021 - 08.2023
Bachelor of Arts - Communication Studies
Colorado State University
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