Sydney Mitchell
Conley,GA
Summary
High-achieving Sales Associate with extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player comfortable working independently. Outstanding knowledge of new releases, customer favorites and highly reviewed merchandise selections. Comfortable making purchase recommendations for readers of all types.
Overview
3
3
years of professional experience
Work History
Host
Nine Mile Station Restuarant
Atlanta , GA
05.2023 - 08.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Notified server after seating parties in section to facilitate prompt service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Office/Floral Assistant
DREAMS DESIGN STUDIOS
Ellenwood , GA
08.2021 - 08.2022
- Provides support to floral designers
- Prepping flowers
- Floral deliveries
- Help prepare floral arrangements
- Event Planning
- Filing paperwork
- Inspect plants
- Client consolations
Academic Instructor
SYNC Summer Program
Decatur , GA
05.2022 - 07.2022
- Built and strengthened positive relationships with students, parents and teaching staff.
- Differentiated instruction according to student skill level.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Social Media Manager
ARABIA MOUNTAIN FFA CHAPTER
Lithonia , GA
08.2021 - 05.2022
- Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications
- Plan and prepare advertising and promotional material to increase followers on social media platforms
- Assemble and communicate with an officer team, other organizations or public figures, securing their cooperation, support and action, to further campaign goals
- Prepare or edit chapter posts for members, parents and partners in education.
Garden Lights Associate
ATLANTA BOTANICAL GARDENS
11.2021 - 01.2022
- Selling individual S'mores kits
- Having the ability to calculate sales
- Providing excellent service throughout the selling process to serve customer needs
- Obtains and submits orders through Square POS system
- Utilizes upselling techniques to maximize profit
- Resolves customer complaints by investigating problems and reporting issues to management
- Contributes to team effort by accomplishing related results as needed
- Provide a positive customer experience with fair, friendly, and courteous service
- Registers sales on Square POS system by inputting items and totaling customers’ purchases
- Resolves customer issues and answers questions
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
Secretary
ARABIA MOUNTAIN FFA CHAPTER
Lithonia , GA
08.2020 - 05.2021
- Greet visitors and direct them to the appropriate departments or individuals
- Answer telephones and respond to inquiries via telephone or email
- Book meeting rooms, set up conference calls and take messages and minutes during meetings
- Perform administrative tasks, including filing and photocopying
Sales Associate
PLATO'S CLOSET
Jonesboro , GA
08.2020 - 01.2021
- Greet customers immediately, determine their needs, interact with them, and handle all transactions in a professional and enthusiastic manner
- Become familiar with products, brands and prices, and make recommendations to suit customers’ needs
- Maximize sales and customer satisfaction by adding merchandise to the close of sale
- Price and ticket items appropriately based on store guidelines
Team Member
LEAPING LIZARDS, ALM Sports
06.2020 - 08.2020
- Plans, leads, and implements camp programs for children
- Organizes and leads various small and large group activities
- Mediates any campers’ disputes
- Knows, enforces, and follows all safety guidelines associated with the camp program
- Maintains a schedule for camp participants.
Education
Bachelor of Science - Computer Science
Georgia Southern University
Statesboro, GA05.2026
High School Diploma - ENVIRONMENTAL STUDIES, Agriculture
ARABIA MOUNTAIN HIGH SCHOOLACADEMY OF ENGINEERING
05.2022
Basic Agriscience and Technology, General Horticulture, Nursery Landscape Mgt -
Skills
- Proficient in
- Microsoft Office including Excel and PowerPoint
- Experienced in successful management of groups of people
- Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow
- Leadership directives at appropriate times
- Excellent written and verbal communication skills
- Able to manage and implement Social Media campaigns if needed
- Knowledge of floral design
- Open minded
- Eager to learn
- Creative
- CREDENTIALS
- Greenhand Degree – Arabia Mountain FFA Chapter
- Chapter Degree – Arabia Mountain FFA Chapter
- Teambuilding
References
REFERENCES
SABRINA DAVIS, Agriculture Teacher/Arabia Mountain FFA Chapter Advisor
Arabia Mountain HS
sabrina_s_davis@dekalbschoolsga.org
(678) 875-3602
ROSS KNEZEK, Mathematics Teacher
Arabia Mountain High School
ross_knezek@dekalbschoolsga.org
678-875-3722
Timeline
Host
Nine Mile Station Restuarant
05.2023 - 08.2023
Academic Instructor
SYNC Summer Program
05.2022 - 07.2022
Garden Lights Associate
ATLANTA BOTANICAL GARDENS
11.2021 - 01.2022
Social Media Manager
ARABIA MOUNTAIN FFA CHAPTER
08.2021 - 05.2022
Office/Floral Assistant
DREAMS DESIGN STUDIOS
08.2021 - 08.2022
Secretary
ARABIA MOUNTAIN FFA CHAPTER
08.2020 - 05.2021
Sales Associate
PLATO'S CLOSET
08.2020 - 01.2021
Team Member
LEAPING LIZARDS, ALM Sports
06.2020 - 08.2020
Bachelor of Science - Computer Science
Georgia Southern University
High School Diploma - ENVIRONMENTAL STUDIES, Agriculture
ARABIA MOUNTAIN HIGH SCHOOLACADEMY OF ENGINEERING
Basic Agriscience and Technology, General Horticulture, Nursery Landscape Mgt -
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