Sydney Montalbano
Deltona
Summary
Dynamic and reliable professional with experience at Publix as a Bakery Apprentice, excelling in cake decorating and customer service. Proven track record of enhancing sales through effective merchandising and maintaining cleanliness standards. A dedicated team player committed to fostering customer loyalty and ensuring a welcoming environment.
Overview
5
5
years of professional experience
Work History
Bakery Apprentice
Publix
Deltona, FL
08.2022 - Current
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Increased sales with effective product promotions and attractive displays.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Culver's Restaurant
Casselberry, FL
02.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Childcare Provider
Crunch Fitness
Deltona, FL
04.2021 - 03.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
High School Diploma -
FLVS Full Time
05-2021
Skills
- Cleanliness
- Kitchen organization
- Cake decorating
- Customer service
- Team player
- Verbal and written communication
- Opening and closing duties
- Teamwork
- Reliable and responsible
Languages
English
Native or Bilingual
Timeline
Bakery Apprentice
Publix
08.2022 - Current
Cashier
Culver's Restaurant
02.2022 - 04.2022
Childcare Provider
Crunch Fitness
04.2021 - 03.2022
High School Diploma -
FLVS Full Time