Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Sydney Mussallem

Santa Cruz,CA

Summary

Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

4
4
years of professional experience

Work History

Escrow Assistant

Old Republic Title Company
06.2019 - 02.2023
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Handled confidential and sensitive information with discretion and tact.
  • Scheduled appointments and handled calendars for senior leadership.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Handled signing of legal documents with clients who were purchasing or refinancing properties.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Explained very technical financial information to applicants in easy to understand language.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Communicated requirements and title exception information to clients.
  • Handled 50-75 phone calls per day and dealt with unexpected walk-in individuals in need of urgent information.

Escrow Officer Assistant

Fidelity National Title Company
Saratoga, CA
2010 - 2019
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Monitored pipelines to track and log status of loans.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Communicated requirements and title exception information to clients.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Compiled closing packages for drafting and presentation accuracy.
  • Managed over 100 phone calls per day.

Education

Associate of Science - General Studies

Cabrillo College, Aptos, CA
06.2027

Skills

  • Excellent Customer Service
  • Time Management
  • Self Motivated
  • Analytical and Critical Thinking

Additional Information

I have worked in the real estate industry for twenty years and I feel that this has given me a unique set of skills that would make me an excellent executive assistant. I am a self-motivated with strong organization skills and I have the ability to multi-task in a high pressure environment.

Timeline

Escrow Assistant - Old Republic Title Company
06.2019 - 02.2023
Escrow Officer Assistant - Fidelity National Title Company
2010 - 2019
Cabrillo College - Associate of Science, General Studies
Sydney Mussallem