Sydney Ogden
Spring Lake
Summary
Multi-tasking hospitality professional with extensive experience at the restaurant TEDs, provided excellent customer service as well as partial managing when needed. Developed a strong intuition when it comes to problem-solving and efficiency in customer service. Highly reliable to help when needed, ensuring quality work and a welcoming atmosphere for restaurant patrons. Furthermore, provided care to children and pets and ensured safety and fun throughout the time spent away from their families or parents.
Overview
7
7
years of professional experience
Work History
Bartender/Server/Expo/Hostess
Ted's
Spring Lake, MI
08.2020 - Current
- Developed and implemented new drink recipes, enhancing customer satisfaction and menu diversity.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Assisted in training new servers on menu items and service protocols to enhance team efficiency.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Provided menu information, assisting guests with dietary preferences and special requests.
- Coordinated with kitchen staff to ensure timely service and accurate orders.
Babysitting/Dog Sitter
Self Employed Services
Spring Lake, MI
06.2019 - 03.2024
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Adapted to various family dynamics and preferences
- Provided attentive care to dogs, ensuring safety and well-being during visits.
- Maintained open communication with pet owners regarding daily activities and any behavioral changes.
Education
Bachelor's of Engineering Design Technology -
Western Michigan University
Kalamazoo, MI12-2027
High School Diploma -
Spring Lake High School
Spring Lake, MI05-2023
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Customer service expertise
- Patience and tolerance
Timeline
Bartender/Server/Expo/Hostess
Ted's
08.2020 - Current
Babysitting/Dog Sitter
Self Employed Services
06.2019 - 03.2024
High School Diploma -
Spring Lake High School
Bachelor's of Engineering Design Technology -
Western Michigan University
Relevant Coursework
Statics
Engineering Design Materials
Plastics Properties and Process
Thermodynamics
CAD - Solid Modeling
Machining Process
Applied Electricity and Electronic