Fabiola Miranda
3212 E LK Sammamish Pkwy Se,WA
Summary
Dynamic hospitality professional with extensive experience at Applebee's Grill + Bar, excelling in customer service and beverage preparation. Proven ability to enhance guest satisfaction through effective upselling and training new staff. Strong multitasker with a keen eye for cleanliness and a commitment to responsible alcohol service.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
Work History
Bartender,server,hosstes,expo
Applebes’s Grill +bar
Factoría Mall Bellevue
11.2024 - 11.2025
- Crafted and served diverse cocktail selections in fast-paced environment.
- Managed inventory levels and restocked supplies to ensure efficient operations.
- Provided exceptional customer service, fostering positive guest experiences.
- Trained new bartenders on drink preparation and bar procedures.
- Developed and implemented seasonal drink menus to enhance customer offerings.
- Oversaw bar area cleanliness, ensuring compliance with health regulations.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
Server
Ramp Group
Ruston Point Tacoma
04.2023 - 11.2024
- Delivered exceptional customer service in high-volume dining environments.
- Trained and mentored new staff on menu offerings and service standards.
- Managed dining area to ensure cleanliness and optimal guest experience.
- Collaborated with kitchen staff to streamline order processing and delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Implemented effective upselling techniques, increasing average table revenue.
- Developed strong relationships with repeat customers, fostering loyalty and engagement.
Bartender
El Toro Cantina
Tacoma, WA
12.2014 - 12.2023
- Learned proper mixing techniques for cocktails and beverages.
- Assisted customers with menu selections and drink recommendations.
- Maintained cleanliness of bar area and equipment to ensure safety standards.
- Supported inventory management by tracking supplies and restocking as needed.
- Developed knowledge of various spirits, wines, and beers to enhance customer service.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Adapted quickly to high-pressure environments during peak service hours.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Justo Sierra
Mexico, MESkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Engaging personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Handling difficult customers
Memory retention
Hospitality service expertise
Food service
Beverage preparation
Drink preparation techniques
Inventory
Sales expertise
Classic cocktails
Food running
Ordering bar supplies
Liquor restocking
Bar restocking
Excellent judgment
Safe food handling procedures
Wine and liquor expertise
Hospitality and accommodation
Timeline
Bartender,server,hosstes,expo
Applebes’s Grill +bar
11.2024 - 11.2025
Server
Ramp Group
04.2023 - 11.2024
Bartender
El Toro Cantina
12.2014 - 12.2023
High School Diploma -
Justo Sierra