Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Olsen

Weare,NH

Summary

Goal-oriented individual versed in ensuring outstanding service standards while maintaining high customer satisfaction. Skilled at developing strong and personal connections with customers. Seeking to gain experience within the Hospitality Industry.

Overview

3
3
years of professional experience

Work History

Assistant Customer Experience Manager

Totally Woof
06.2023 - Current
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Streamlined data management processes for increased efficiency and accuracy in research findings.

Sales Associate

Marshalls TJX Companies
03.2021 - 08.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Bachelor of Science - Hotel And Hospitality Management

University of New Hampshire
Durham, NH
05.2027

High School Diploma -

John Stark Regional High School
Weare, NH
06.2023

Skills

  • Training and coaching
  • Customer Retention Strategies
  • Brand representation
  • Feedback collection
  • Customer Service
  • Cash Register Operation

Timeline

Assistant Customer Experience Manager

Totally Woof
06.2023 - Current

Sales Associate

Marshalls TJX Companies
03.2021 - 08.2023

Bachelor of Science - Hotel And Hospitality Management

University of New Hampshire

High School Diploma -

John Stark Regional High School

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Sydney Olsen