SYDNEY OTT

• Maintained store cleanliness and organization to ensure a welcoming environment.
• Exceeded individual sales goals, generating $800+ in merchandise sales during a single shift against a goal of $231.
• Assisted customers with product selections and inquiries to enhance the shopping experience.

• Drafted and edited social media content that increased engagement and awareness of clinical services and community health initiatives.
• Assisted market development managers with targeted marketing and communication projects that elevated visibility of key clinical programs.
• Coordinated logistics for annual Be Healthy Bash health fair, collaborating with staff and vendors to enhance attendee experience for 700+ participants.

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• Developed integrated marketing strategies for three local businesses, enhancing online presence and event promotion.
• Collaborated with clients, fostering brand identity and community engagement through tailored communication.
• Led student team, creating cost-free campaigns that delivered measurable business value.

• Engage in philanthropic events and community service initiatives supporting Children's Miracle Network Hospitals.
• Support recruitment efforts by connecting with potential new members and sharing the values of Phi Mu.
• Strengthen teamwork, communication, and organizational skills through active participation in chapter activities and events.

• Delivered exceptional customer service in fast-paced retail environment.
• Trained five new cashiers on operational standards and customer service best practices, enhancing team readiness.

• Designed and distributed monthly newsletters promoting upcoming events, enhancing community engagement and increasing guest attendance.
• Captured and curated event photography that enriched brand storytelling and boosted social media engagement across Instagram, Facebook, and LinkedIn.
• Developed and executed social media campaigns that elevated online visibility and ensured a cohesive brand image.