Sydney Payán
El Paso,TX
Summary
Highly motivated and energetic technology professional with over 9 years of experience, specializing in network administration and troubleshooting now seeking a Computer Science Teacher position to leverage technical expertise, instructional skills, and passion for education. Veteran Network Operations Manager adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
Work History
Network Manager
Gadsden Independent School District
Santa Teresa, NM
8 2023 - Current
- Develop and maintain network infrastructures, ensuring scalability and performance across multiple locations
- Oversee day-to-day network operations, providing prompt troubleshooting and user support
- Implemented network security measures and regulations, protect district's network from unauthorized access and threats
- Managed digital workspaces like Google Workspace and Microsoft Office, ensuring effective use of technology in education
- Trained staff on network-related topics, developing comprehensive documentation and resources.
- Implemented complicated system in 1 month with full functionality.
- Reviewed current networking trends regularly to implement cutting-edge innovations that enhanced organization''s competitiveness
- Managed vendor relationships for procurement, installation, and support of networking equipment and services
- Established clear communication channels within team to improve overall collaboration on projects
- Improved network performance by implementing advanced monitoring tools and troubleshooting techniques
Field Network Technician
Gadsden Independent School District
Chaparral, NM
10.2020 - 08.2023
- Designed and implemented network infrastructure for district, ensuring efficient connectivity and availability of network services
- Trained and supported staff on network-related topics, developing documentation and resources to enhance learning
- Developed and maintained open lines of communication with administration, staff, and students, fostering collaborative environment
- Managed network user accounts and configurations, providing reliable support and troubleshooting
- Worked closely with vendors and contractors to integrate new technologies into educational environment.
- Manage 3 elementary schools and while assisting site tech at high school
Business Development Manager / Support Team Member
Interstate Capital
Santa Teresa, NM
03.2017 - 08.2019
- Trained new employees on technical processes ensuring effective knowledge transfer and skills development
- Controlled and monitored network performance, resolving technical issues promptly
- Configured DNS servers and wireless networks, maintaining reliable connectivity.
- Act as on-site technician for 2 buildings
Education
Bachelor of Information and Communication Technology -
New Mexico State University
Las Cruces 05.2024 - 05.2025
Associates in Information Technology -
New Mexico State University
Las Cruces, NM 08.2021 - 12.2023
Skills
- Communication
- Instructional Techniques
- Classroom Management
- Educational Technology Integration
- Positive Role Model
- Researching
- Troubleshooting and Debugging
- Maintain Records
- Operating Systems
- Multitasking
- Teamwork
- Ability to work under pressure
- Self motivated
- Flexible
- Communication with vendors and contractors
- Training staff and large groups
- Write reports
- Organize and coordinate projects
- Basic Math (geometry, trigonometry, algebra)
- Explain technical concepts to non-technical staff
- Foster a collaborative and productive work environment
- Maintain emotional control under stress
Network Security Management
Network Troubleshooting
Certification
Systems Administration
Additional Information
Met with administration on a weekly basis to go over current status of various projects and new ideas that could help make the schools more efficient, Work with vendors and contractors to ensure prompt delivery and quality service, Work with principals and instructional coaches on way to establish systems for new technology in classrooms and how we could get teachers trained on said technology, Developed detailed instructions on processes and procedures that is still used to this day to train new employees, Train large groups of people on new systems and procedures while holding breakout groups to ensure a deeper understanding, Maintain effective relationships with past supervisors, students, colleagues, and parents, Present information to the central management team regarding new softwares that could benefit the district
Leadership Experience
- Developed "team" system between departments
- Run instructional programs with 5 - 19 interns for over various summers teaching them about technology and how devices work. The interns were then able to be left with minimal supervision while working on various projects.
- Led the implementation of new software and PA systems, demonstrating project management skills and technical expertise.
References
Available upon request
Timeline
Bachelor of Information and Communication Technology -
New Mexico State University
05.2024 - 05.2025
Associates in Information Technology -
New Mexico State University
08.2021 - 12.2023
Field Network Technician
Gadsden Independent School District
10.2020 - 08.2023
Business Development Manager / Support Team Member
Interstate Capital
03.2017 - 08.2019
Network Manager
Gadsden Independent School District
8 2023 - Current
Systems Administration
Cisco Networking
Information Technology
Client Pro
Security Pro
Audio Enhancement
Google OS
Ekahau
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