Sydney Prieto
Hialeah,FL
Summary
I am dedicated and detail-oriented, emphasizing accuracy, productivity, and professional growth. With experience in customer service, multitasking, and time management, I consistently meet company needs through organized practices. I am eager to contribute and advance within a company.
Overview
5
5
years of professional experience
Work History
Receptionist Promoted to Intake Specialist
The Ferraro Law Firm
Miami, FL
12.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assessed the potential client's legal needs to determine if the firm can provide the appropriate services.
- Conducted initial intake interview via phone to obtain potential client information by collecting and documenting detailed information about the potential client's legal issue, including relevant facts and personal details.
- Prepared and managed intake forms to enter the client's information into a case management system/database.
- Ensured all intake procedures comply with legal and ethical standards.
- In cases where the firm cannot take on the client's case, I would refer them to other legal sources.
Revenue Recovery Reconciliation Specialist
North American Partners in Anesthesia
Fairfax, VA
11.2020 - 09.2023
- Reviewed patient records for accuracy and completeness of information.
- Leveraged EMR software to receive medical documents/records.
- Utilized various software programs such as Microsoft Excel, Word, Outlook. for data entry purposes.
- Compiled statistical data from multiple sources into comprehensive reports on a regular basis.
- Applied HIPAA privacy and security regulations while handling patient information.
- Pulled patient records and transferred information to appropriate parties.
- Entered patient demographic and health information into software and confirmed records.
- Assisted Supervisor/Management with tasks as needed.
- Identified trends, reported findings, and status to Supervisor and Manager of Revenue Recovery Reconciliation
- Obtained, managed, and analyzed Audit Tracking Report to identify missing anesthesia cases that have not been captured within the billing system and might be lost in revenue.
Sales Associate
Plato's Closet Manassas
Manassas, VA
01.2020 - 09.2020
- Assisted customers by finding needed clothing items.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Used cash register system to ring up customer purchases, process payments and issue receipts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers in selling clothing items, communicated about policies and restrictions to items purchased by Plato's.
Education
High School Diploma -
Rock Ridge High School
Ashburn, VA5 2020
Skills
- Reading comprehension skills
- Reliable and punctual
- Verbal/written communication
- Data Entry
- Record Reconciliation
- Attention to Detail
- Handling Confidential Materials
- Time Management
- Data Analysis
- Experience with Microsoft365, Excel, and Word
- Knowledge of working with PDF files
- Organization skills
- Capable of working independently but effective as an integral part of a team
Timeline
Receptionist Promoted to Intake Specialist
The Ferraro Law Firm
12.2023 - Current
Revenue Recovery Reconciliation Specialist
North American Partners in Anesthesia
11.2020 - 09.2023
Sales Associate
Plato's Closet Manassas
01.2020 - 09.2020
High School Diploma -
Rock Ridge High School
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