Sydney Pulliam
Silver Spring,MD
Summary
Compassionate Medical Assistant with an aptitude for completing tasks efficiently and productively. Possess specialized skills in patient care, electronic medical record management, and clinical procedures. Excels in communication, empathy, and adaptability, ensuring seamless support for healthcare providers and providing exceptional service to patients.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Anne Arundel Dermatology
Bethesda, Maryland
10.2024 - Current
- Coordinated patient intake process, ensuring accuracy of medical records.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments according to physician instructions.
- Supported physicians during examinations by providing necessary tools and information.
- Educated patients on dermatological procedures and post-treatment care instructions.
- Scheduled appointments and managed patient follow-ups to enhance continuity of care.
- Facilitated communication between patients and physicians regarding concerns, condition updates, and refill requests.
- Communicated with insurance companies regarding patient coverage and billing inquiries.
- Recorded detailed notes during each patient visit to ensure accurate medical histories.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared examination rooms and ensured equipment was sanitized and organized.
- Communicated with pharmacies to accurately submit and manage prescription refills for patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Microbiology Laboratory Prep Staff
James Madison University
Harrisonburg, Virginia
01.2023 - 05.2024
- Prepared culture media and reagents following established protocols, ensuring readiness for microbiology laboratory courses.
- Maintained sterile conditions during sample preparation and handling, contributing to reliable experimental results.
- Sterilized glassware and other lab equipment with autoclave machines.
- Organized and managed laboratory supplies to streamline workflow operations and support instructional needs.
- Assisted in the calibration and maintenance of laboratory equipment and instruments.
- Set up and cleaned laboratory rooms prior to and following classes to ensure a functional learning environment.
Animal Caretaker
Sniffersdoggiedepot
Rockville, Maryland
05.2023 - 01.2024
- Administered food and water to dogs based on individual dietary requirements to support health and well-being.
- Monitored animal behavior for signs of health issues.
- Assisted in training dogs with basic commands and socialization.
- Provided companionship and playtime to enhance emotional well-being.
- Organized and facilitated enrichment activities for animals to promote mental stimulation and overall happiness.
- Cleans and maintains animal living areas, including cages and play areas, using appropriate cleaning materials.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Recorded and tracked animal feeding schedules, medication dosages, and other critical data to ensure proper care.
Retail Associate
Nordstrom
Tysons Corner, Virginia
11.2020 - 01.2021
- Provided exceptional customer service during curbside pickup interactions.
- Resolved customer complaints promptly and professionally.
- Processed returns and exchanges according to store policies, enhancing customer satisfaction.
- Selected and gathered items for customer orders, ensuring timely fulfillment.
- Utilized handheld devices for tracking inventory and providing real-time order updates.
Retail Cashier
American Girl Doll
Tysons Corner, Virginia
07.2019 - 03.2020
- Processed cash, credit, and gift card transactions with accuracy and security to ensure customer satisfaction.
- Assisted customers with product inquiries and recommendations.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Collaborated with team members to manage store inventory effectively.
- Stocked shelves regularly and maintained the sales floor's organization.
Education
Bachelor of Science - Biology
James Madison University
Harrisonburg, VA05-2024
High School Diploma -
Our Lady of Good Counsel High School
Olney, MD05-2020
Skills
- Patient care
- Injection administration: Intralesional and intramuscular injections
- Electronic health records
- Effective communication
- Attention to detail
- Medical terminology knowledge
- Procedure assistance
- Suture removal
- Professional bedside manner
- HIPAA compliance
Certification
Basic Life Support (CPR and AED) Certificate - American Heart Association: 05/2025
Affiliations
Volunteer (Treasurer) for Givings From Tiffany Foundation Est. 11/2023
Timeline
Medical Assistant
Anne Arundel Dermatology
10.2024 - Current
Animal Caretaker
Sniffersdoggiedepot
05.2023 - 01.2024
Microbiology Laboratory Prep Staff
James Madison University
01.2023 - 05.2024
Retail Associate
Nordstrom
11.2020 - 01.2021
Retail Cashier
American Girl Doll
07.2019 - 03.2020
Bachelor of Science - Biology
James Madison University
High School Diploma -
Our Lady of Good Counsel High School