Sydney Pumper
Largo,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Clear Sky On Cleveland
Clearwater , FL
2024.06 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Restaurant Hostess
Clear Sky On Cleveland
Clearwater , FL
2023.10 - 2024.06
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Balanced cash register at end of shift according to established procedures.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Dog Daycare Supervisor
FurChilds Inc.
Shakopee , MN
2018.01 - 2023.10
- Ensured safety of all dogs in daycare by closely monitoring interactions between them and intervening when necessary.
- Supervised staff to ensure that all dog-handling protocols were followed and that the facility was properly maintained.
- Was able to complete full sanitation and cleaning of entire facility before, during, and after shift hours.
- Managed check-in and check-out processes, ensuring accurate record-keeping.
- Coordinated with veterinary services when medical attention was required.
- Implemented enrichment activities to stimulate mental engagement.
- Developed personalized care plans for dogs with special needs or requests from owners.
Education
High School Diploma -
Prior Lake High School
Savage, MN2021-06
Skills
- Guest Engagement
- Supply Restocking
- Quality Control
- Professional Appearance
- Relationship Management
- Guest Relations Management
- Cash Handling
- Positive and professional
Affiliations
- Reading
- Attending Social Gatherings
- Crocheting
- Being with friends
Timeline
Server
Clear Sky On Cleveland
2024.06 - Current
Restaurant Hostess
Clear Sky On Cleveland
2023.10 - 2024.06
Dog Daycare Supervisor
FurChilds Inc.
2018.01 - 2023.10
High School Diploma -
Prior Lake High School
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