Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Retzer

Medford,United States

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Excelled in team motivation and staff training, significantly enhancing service quality and operational efficiency. Skilled in money handling and adept at fostering a positive environment, ensuring customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Product Specialist

Empire Medical
01.2025 - Current
  • Analyzed sales data to identify trends and opportunities for product improvement and innovation.
  • Implemented quality control measures for product enhancements, ensuring high standards and customer satisfaction.
  • Negotiated with suppliers to secure cost-friendly prosthetics and orthotics for doctors.

Assistant Manager of Lead Management

Purelight Power
07.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Barista

Dutch Bros
04.2021 - 07.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Assisted in inventory management to maintain adequate stock levels.

In-Charge Closer

Papa Murphys
08.2019 - 02.2021
  • Managed time effectively throughout the night shift, prioritizing tasks based on importance and urgency to maximize productivity without sacrificing quality or customer service standards.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

Rogue Community College
Medford, OR

High School Diploma -

South Medford High School
Medford, OR
06.2021

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Management
  • Staff Training and Development
  • Product and Service Knowledge
  • Microsoft Applications

Timeline

Product Specialist

Empire Medical
01.2025 - Current

Assistant Manager of Lead Management

Purelight Power
07.2022 - Current

Barista

Dutch Bros
04.2021 - 07.2022

In-Charge Closer

Papa Murphys
08.2019 - 02.2021

Rogue Community College

High School Diploma -

South Medford High School
Sydney Retzer