Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Office Manager
Sun Dental and Orthodontics
Millville, NJ
01.2024 - Current
Updated reports, managed accounts, and generated reports for company database.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Resolved financial discrepancies and customer billing issues with timely attention.
Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
Support Service Aide
Inspira Medical Center
Vineland, NJ
05.2022 - 05.2023
Call center experience
Worked closely with Dietitians.
Customer service.
Managed inventory of supplies, maintaining adequate stock levels for optimal facility operation and patient care.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Teacher
Lil Rascal's Academy
Davie, FL
01.2022 - 04.2022
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Volunteer
FLIPANY
Fort Lauderdale, FL
09.2021 - 11.2021
Prepared lesson plans
Taught children about healthy eating and physical activity
Made handouts
Cooked/prepared food demonstrations for the children
Worked with Pre-k to 5th graders
After school program at Christian Life Academy
90 hours supervised.
Hostess
The Old Towne Tavern
Bridgeton, NJ
10.2017 - 08.2021
Assisted public with reservations
Assisted waitress/waiters
Correctly received orders and requests
Expressed appreciation and invited customers to return.
Education
Bachelor of Science - Human Nutrition
Nova Southeastern University
Davie, FL
05.2022
Associate of Arts -
Cumberland County College
Vineland, NJ
05.2019
High School Diploma -
Cumberland Regional High School
Bridgeton, NJ
06.2017
Skills
Microsoft Knowledge
Conflict Resolution
Reliable and Trustworthy
Critical Thinking
Office Administration
Office Management
Payroll Processing
Administrative Support
Business operations management
Scheduling and calendar management
Deadline Management
Staff Training and Development
Certification
Serve Safe Certified
Citi Training Certificate
Medical terminology training course
Prepares and provides food in a sanitary manner
Projects
Research Project - The Effects of Formula Feeding Vs. Breastfeeding in Weight for Length Percentile During Infant's First 12 Months of Life