Sydney Rivera
Philadelphia,PA
Summary
Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.
Overview
3
3
years of professional experience
Work History
Digital Grocery Shopper
Walmart
Philadelphia
08.2023 - 04.2024
- Maintained accuracy in reviewing customer orders.
- Successfully completed customer orders through effective locating, preparing, and packaging of merchandise.
- Ensured customer satisfaction by making appropriate product substitutions and engaging in conversations.
- Maintained adherence to company policies pertaining to food safety, sanitation, security, and loss prevention.
- Ensured efficient work to meet deadlines and ensure timely order fulfillment.
Sales Associate/Cashier
Journeys
Philadelphia
04.2023 - 07.2023
- Exhibited outstanding abilities in providing exceptional customer service.
- Delivered exceptional performance by consistently surpassing daily sales goals.
- Maintained a track record of practicing high performance standards.
- Effectively communicated the details of promotions and offers to customers.
- Exhibited proficiency in processing returns and refunds while working as a cashier.
Sales Associate/Cashier
Off Broadway Shoes
Philadelphia
03.2022 - 03.2023
- Interacted with customers and assisted them in meeting their needs, providing exceptional customer service.
- Successfully elevated sales by providing detailed explanations of promotions and current offers.
- Ensured an efficient check-out process to minimize customer wait times.
- Assisted customers with finding their desired items and sizes through individualized support during the purchasing journey.
- Motivated customers to enhance their overall shopping experience via registration in warranties and loyalty programs.
Sales Associate/Cashier
Five Below
Philadelphia
07.2021 - 02.2022
- Interacted with clients to provide excellent customer service and support, catering to their individual needs.
- Directed customers toward appropriate merchandise, aiding them in finding their desired items and sizes.
- Provided customers with detailed information on product features and promotions to optimize their shopping experience.
- Enhanced customer service by staying informed about current promotions and offers.
- Drove customer satisfaction and loyalty by actively promoting enrollment in warranties and loyalty programs.
Education
High School Diploma -
New Foundations Charter High School
Philadelphia, PA06.2023
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
Timeline
Digital Grocery Shopper
Walmart
08.2023 - 04.2024
Sales Associate/Cashier
Journeys
04.2023 - 07.2023
Sales Associate/Cashier
Off Broadway Shoes
03.2022 - 03.2023
Sales Associate/Cashier
Five Below
07.2021 - 02.2022
High School Diploma -
New Foundations Charter High School
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