Tatyanna Spears
Hammond,LA
Summary
Detail-oriented and dependable professional with strong organizational skills and the ability to manage multiple projects simultaneously with high accuracy. Proven ability to deliver excellent customer service, maintain high satisfaction ratings, and work effectively both independently and as part of a team.
Overview
11
11
years of professional experience
Work History
Grocery Delivery Driver / Grocery Shopper
Spark (Independent Contractor)
Hammond, LA
10.2023 - Current
- Delivered groceries to customers efficiently, using GPS and time management skills.
- Managed customer orders, tracked substitutions, and provided updates.
- Maintained high satisfaction ratings by ensuring quick and accurate deliveries.
- Provided friendly and knowledgeable support throughout the shopping process.
Auditor, Search Engine & Social Media Evaluator
Appen (Independent Contractor)
Remote
11.2019 - Current
- Monitored rater quality and compliance with guidelines through task reviews.
- Identified data trends and escalated issues as needed.
- Explained guidelines to raters and created weekly error trend reports.
- Evaluated various media and web content for relevance and accuracy.
Social Media Assessor
Lionbridge (Independent Contractor)
Remote
11.2019 - 11.2020
- Assessed the relevance and accuracy of ads on social media.
- Provided feedback to improve ad relevancy and user engagement.
- Partnered with web development teams to enhance online user experience.
Transcriptionist
Pactera Technologies (Independent Contractor)
Remote
04.2019 - 11.2019
- Accurately transcribed audio recordings, adhering to client guidelines.
- Utilized digital dictation technology and transcription software.
- Maintained a typing speed of 50 WPM to meet deadlines.
Cashier & Customer Service
Bohning's Supermarket
Ponchatoula, LA
01.2016 - 01.2019
- Provided excellent customer service in a high-volume retail environment.
- Resolved customer concerns and processed transactions accurately.
- Assisted with product recommendations to enhance sales.
Cashier, Self-Checkout, Customer Service & Pricing
Winn-Dixie Supermarkets
Ponchatoula, Louisiana
08.2013 - 09.2015
- Handled cash register operations with 100% accuracy.
- Assisted customers with returns, refunds, and resolving issues.
- Managed merchandise stocking, tagging, and display.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LA05.2013
Skills
- Customer Service
- Computer and Technical Skills
- Problem Solving
- Time Management
- Communication
- Adaptability
- Attention to Detail
- Organization
- Self-Motivation
- Decision-Making
- Microsoft Office Proficiency
- Typing and Transcription (50 WPM)
Timeline
Grocery Delivery Driver / Grocery Shopper
Spark (Independent Contractor)
10.2023 - Current
Auditor, Search Engine & Social Media Evaluator
Appen (Independent Contractor)
11.2019 - Current
Social Media Assessor
Lionbridge (Independent Contractor)
11.2019 - 11.2020
Transcriptionist
Pactera Technologies (Independent Contractor)
04.2019 - 11.2019
Cashier & Customer Service
Bohning's Supermarket
01.2016 - 01.2019
Cashier, Self-Checkout, Customer Service & Pricing
Winn-Dixie Supermarkets
08.2013 - 09.2015
High School Diploma -
Ponchatoula High School
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