Reading
Tatyanna Spears
Hammond,Louisiana
Summary
Detail-oriented and dependable candidate with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Grocery Delivery Driver/Grocery Shopper
Spark (Independent Contractor)
Hammond, LA
10.2023 - Current
- Deliver groceries to customers and customers doorsteps.
- Read maps, followed oral, and written instructions and use GPS technology to make deliveries.
- Deliver groceries to customers on desired schedules by managing time efficiently and planning effective routes.
- Track substitutions and informed customers of changes.
- Review customer orders closely to locate desired items and checked app regularly to identify changes.
- Load and unload orders at customer's homes or locations.
- Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintain high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Work productively with customers to meet order requirements and service expectations.
Auditor, Search Engine & Social Media Evaluator
Appen (Freelance)
Remote
11.2019 - Current
- Monitor rater quality and guideline compliance through individual task reviews.
- Identify and escalate data trends according to guidelines provided by Appen.
- Explain the guidelines and reasoning behind labeling to raters when there is a disagreement.
- Submit a weekly auditor report on error trends.
- Evaluation of many different data types including music, radio, video, and podcasts judgments across media domains.
- Research using online data tools to determine and judge the intent and accuracy of queries.
- Apply market knowledge with provided guidelines to judge the relevance and intent of task information in market.
- Evaluate online web content according to detailed criteria.
- Rate the intent of the social media publisher by analyzing the content, description, hashtags and tags.
Social Media Assessor
Lionbridge (Freelance)
Remote
11.2019 - 11.2020
- Rated the relevance and accuracy of ads and other content on personal social media accounts.
- Gave quality feedback on company's social media ads.
- Answered a series of questions that ask for opinions on a variety of dimensions on the social media ad presented.
Transcriptionist
Pactera Technologies (Freelance)
Remote
04.2019 - 11.2019
- Transcribed dictation from audio recordings.
- Experienced in using digital dictation technology and transcription software to streamline the transcription process.
- Accurately transcribed audio recordings.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Monitored quality assurance measures and reports ensuring accuracy and completeness of work.
- Performed freelance work with flexibility to meet employer-set deadlines.
Cashier & Customer Service
Bohning's Supermarket
Ponchatoula, Louisiana
01.2016 - 01.2019
- Demonstrated excellent customer service skills while serving customers in a high-volume retail environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Greeted customers entering store and responded promptly to customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier, Self-Checkout, Customer Service & Pricing
Winn-Dixie Supermarkets
Ponchatoula, Louisiana
08.2013 - 09.2015
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Changed out pricing tags in store accurately when new promotions were given out weekly
- Used merchandise pricing equipment down the store isles to verify that the shelf tag price matched the items price.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, Louisiana 08.2009 - 05.2013
Skills
Customer Serviceundefined
Interests
Content Creation
Blogging
Accomplishments
- Trained and mentored employees.
- Maintained an average typing speed of 48 WPM on all assignments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Grocery Delivery Driver/Grocery Shopper
Spark (Independent Contractor)
10.2023 - Current
Auditor, Search Engine & Social Media Evaluator
Appen (Freelance)
11.2019 - Current
Social Media Assessor
Lionbridge (Freelance)
11.2019 - 11.2020
Transcriptionist
Pactera Technologies (Freelance)
04.2019 - 11.2019
Cashier & Customer Service
Bohning's Supermarket
01.2016 - 01.2019
Cashier, Self-Checkout, Customer Service & Pricing
Winn-Dixie Supermarkets
08.2013 - 09.2015
High School Diploma -
Ponchatoula High School
08.2009 - 05.2013
Similar Profiles
Tatyanna SpearsTatyanna Spears
Grocery Delivery Driver / Grocery Shopper at Spark (Independent Contractor)Grocery Delivery Driver / Grocery Shopper at Spark (Independent Contractor)
Roberto LopezRoberto Lopez
Driver at Spark Driver App (Independent Contractor)Driver at Spark Driver App (Independent Contractor)
Manuela Sanchez Van Den EndenManuela Sanchez Van Den Enden
Delivery Driver at SparkDelivery Driver at Spark