Sydney Rolland
Monette,AR
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
5
5
years of professional experience
Work History
Teller/Customer Service Representative
Farmers Bank & Trust
01.2019 - 12.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with setting up or closing accounts and signing up for new services.
Leasing Consultant
Ashby Green Apartments
01.2018 - 09.2018
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
Education
GED -
Arkansas Northeastern College
Blytheville, AR07.2014
Skills
- Currency and Coin Counters
- MS Office Proficiency
- Night and Safe Deposit Procedures
- Cash Handling Expertise
- Teller Transactions
- Excellent Time Management Skills
- Exceptional Customer Service
Timeline
Teller/Customer Service Representative
Farmers Bank & Trust
01.2019 - 12.2022
Leasing Consultant
Ashby Green Apartments
01.2018 - 09.2018
GED -
Arkansas Northeastern College