Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sydney Romero

Las Cruces ,NM

Summary

Proven to excel in patient care and specimen handling, I leveraged my expertise at Mountain View Regional Hospital to enhance patient experiences and maintain specimen integrity for accurate testing. Skilled in venipuncture and communication, I consistently ensured high-quality care and efficiency in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist

Mountain View Regional Hospital
03.2024 - 05.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.

Medical Receptionist

Las Cruces Sleep Center
07.2021 - 02.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Improved workflow efficiency, organizing back-office supplies and equipment.
  • Processed medical insurance claims and payments.
  • Prepared and processed patient referrals and transfer requests.
  • Assisted with medical coding and billing tasks.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

EVS Housekeeper

Mountain View Regional Hospital
12.2020 - 05.2021
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
  • Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.

Education

GED -

New Mexico Higher Education Department
11-2023

Skills

  • Order of draw
  • Patient Care
  • HIPAA Compliance
  • Patient confidentiality
  • Specimen labeling procedures
  • Communication abilities
  • Data Entry
  • Medical terminology knowledge
  • Patient preparation
  • Front Desk Operations
  • Patient Scheduling
  • Telephone Etiquette
  • Insurance Verification
  • Appointment Scheduling
  • EMR / EHR

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Phlebotomist

Mountain View Regional Hospital
03.2024 - 05.2024

Medical Receptionist

Las Cruces Sleep Center
07.2021 - 02.2024

EVS Housekeeper

Mountain View Regional Hospital
12.2020 - 05.2021

GED -

New Mexico Higher Education Department

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Sydney Romero