Sydney Schuster
Britt,MN
Summary
Dynamic professional with a strong background in customer service and appointment scheduling. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills. Reliable and flexible team player committed to maintaining high standards of service.
Overview
4
4
years of professional experience
Work History
Spa Concierge
Pebble Spa Co
05.2022 - Current
- Greeted guests, providing exceptional customer service and addressing inquiries promptly.
- Managed appointment scheduling using spa management software, optimizing staff availability and client satisfaction.
- Assisted in coordinating spa services, ensuring seamless transitions between appointments for enhanced guest experience.
- Maintained knowledge of spa products and services, offering personalized recommendations to clients based on preferences.
Massage Therapist
Pebble Spa Co
05.2022 - Current
- Provided therapeutic massage services to clients, enhancing relaxation and pain relief.
- Assessed client needs through detailed consultations, tailoring treatments accordingly.
- Maintained cleanliness and organization of treatment rooms and equipment for optimal safety.
Administrative Assistant
Bois Forte Tribal Government
05.2021 - 2022
- Managed schedules and appointments for executives, ensuring efficient time management and resource allocation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
North Woods Secondary
Cook, MNSkills
- Customer service expertise
- Exceptional communication
- Appointment scheduling
- Problem-solving abilities
- Reliability
- Flexibility
Timeline
Spa Concierge
Pebble Spa Co
05.2022 - Current
Massage Therapist
Pebble Spa Co
05.2022 - Current
Administrative Assistant
Bois Forte Tribal Government
05.2021 - 2022
High School Diploma -
North Woods Secondary