Sydney Slomovitz
Cleveland,OH
Summary
Recent graduate from The College of Charleston Beatty School of Business obtaining a degree in Hospitality Management. Skilled communicator adept at collaborating effectively and cohesively with multidisciplinary teams and contract professionals. Deadline-driven and outstanding cross-functional leader and creative writer. Experienced editor with a detailed history of working in the beauty, food, and entertainment industry.
Overview
7
7
years of professional experience
Work History
Customer Experience Manager
Jones Road Beauty
03.2021 - Current
- Manage, train, and schedule a team of CX associates to allow for efficient and seamless customer communication and nurture everlasting relationships.
- Created, growing and nurturing a Facebook community of 45,000 Roadies and counting.
- Resolved customers' issues related to online purchases, late product deliveries, and billing discrepancies to encourage good customer relationships.
- Collaborate with internal executives to resolve customer concerns and deliver enhanced customer experiences.
- Customer Experience Lead from February 2022-June 2023
Makeup Artist and Skincare Consultant
LeafTaleTherapy
05.2019 - Current
- Analyzed skin condition and made appropriate product recommendations.
- Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Lifestyle Editor
Society 19
07.2020 - 09.2020
- Evaluate project requirements and content standards for each project in order to produce copy in line with creative structure.
- Proofread and evaluate final copy to verify content aligned with established guidelines.
- Write 5, 1,000-word articles a week.
- Provide 10-15 concepts and new ideas each week.
Writer
The Odyssey Online
11.2016 - 08.2018
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure.
Marketing Coordinator and Content Creator
The Screenwriter's Network (Discord)
06.2020 - 12.2020
- Tailoring prompts and writing tips to fit specific target audiences.
- Contribute to screenwriting competitions.
- Revitalized web content and social media profiles with new and innovative content.
Education
Certification - Makeup Artistry And Skincare Consultation
QC Makeup Academy
Remote08.2019
Bachelor of Science - Business And Hospitality Management
College Of Charleston
Charleston, SC05.2018
Associate of Arts - Journalism
Cuyahoga Community College
Cleveland, OH05.2019
Culinary Arts - Baking And Pastry Arts
Cuyahoga Community College
Cleveland, Ohio05.2020
Timeline
Customer Experience Manager
Jones Road Beauty
03.2021 - Current
Lifestyle Editor
Society 19
07.2020 - 09.2020
Marketing Coordinator and Content Creator
The Screenwriter's Network (Discord)
06.2020 - 12.2020
Makeup Artist and Skincare Consultant
LeafTaleTherapy
05.2019 - Current
Writer
The Odyssey Online
11.2016 - 08.2018
Certification - Makeup Artistry And Skincare Consultation
QC Makeup Academy
Bachelor of Science - Business And Hospitality Management
College Of Charleston
Associate of Arts - Journalism
Cuyahoga Community College
Culinary Arts - Baking And Pastry Arts
Cuyahoga Community College
Similar Profiles
Nadezhda BlotNadezhda Blot
Operations Specialist at Jones Road BeautyOperations Specialist at Jones Road Beauty
AVA BATTAGLIAAVA BATTAGLIA
Marketing Intern at Jones Road BeautyMarketing Intern at Jones Road Beauty
Lisa BennettLisa Bennett
Makeup Artist at Jones Road Beauty Flagship StoreMakeup Artist at Jones Road Beauty Flagship Store
Jasmine TuckerJasmine Tucker
Facilities Coordinator at Cleveland Housing NetworkFacilities Coordinator at Cleveland Housing Network
Emma BieryEmma Biery
House Cleaner at TNT Dynamite CleaningHouse Cleaner at TNT Dynamite Cleaning