Ali Alsaedi
Salt Lake City
Summary
Driven Experienced Customer Experience Manager with expertise in team training, customer relationship management, and inventory oversight. Proven track record in enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Experience Manager
Taylor Vapor
Salt Lake City
04.2023 - Current
- Managed daily store operations with a focus on consistent, friendly customer service
- Assisted customers with product selection and answered questions on product differences
- Trained and supervised staff on store procedures and compliance requirements
- Maintained inventory levels, restocked products, and monitored shrink
- Ensured compliance with age verification and local regulations
- Handled customer issues and completed cash handling and closing duties
Sales Associate
AutoZone
Salt Lake City
03.2022 - 02.2023
- Assisted customers in selecting automotive parts based on vehicle needs
- Used POS and inventory systems to process transactions and locate products
- Stocked shelves and maintained an organized sales floor
- Supported daily store operations in a fast-paced environment
Fulfillment Associate / Problem Solver
Amazon
Salt Lake City
01.2020 - 02.2022
- Picked, packed, and prepared orders accurately to meet productivity goals
- Resolved order issues including missing or incorrect items
- Used scanners and internal systems to track inventory and orders
- Followed safety standards and supported shipping and handling operations
Education
High School Diploma -
Highland High School
Salt Lake City, UT05-2020
Skills
- Customer service
- Sales Leadership
- Inventory management
- Team training
- Interviewing and Hiring
- Product knowledge
- Cash handling
- Customer relationship management
Languages
Arabic
Full Professional
English
Full Professional
Certification
Fork Lift Certified
Timeline
Customer Experience Manager
Taylor Vapor
04.2023 - Current
Sales Associate
AutoZone
03.2022 - 02.2023
Fulfillment Associate / Problem Solver
Amazon
01.2020 - 02.2022
High School Diploma -
Highland High School