Sydney Smith
Orlando,FL
Summary
Dynamic and detail-oriented professional with extensive experience as a Legal Assistant at Geico and a Paralegal at Morgan And Morgan PA. Excelled in legal document preparation and court processes, significantly enhancing case efficiency. Demonstrated exceptional organizational skills and a fast-learning ability, ensuring high-volume workload management and improved client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant II
Geico
01.2022 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage electronic filing system.
- Maintained strict confidentiality, protecting sensitive company information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Scheduled appointments, court appearances, and depositions.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Paralegal
Morgan And Morgan PA
02.2019 - 01.2022
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Technical Support Representative
Asurion
09.2016 - 02.2019
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
Bachelor Of Applied Science - Business Administration And Management
Valencia College
Orlando, FLHigh School Diploma -
Olympia High School
Orlando, FLAssociate Of Applied Science - Paralegal Studies
Valencia College
Orlando, FL07.2019
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Legal Document Preparation
- Legal Research
- Proofreading
- Legal/Court Processes
- Exceptional telephone etiquette
- Organizational Efficiency
Affiliations
Central Florida Paralegals Association (2019-Present)
Certification
Business Specialists Certification
Operations Support and Services Certification
Timeline
Legal Assistant II
Geico
01.2022 - Current
Paralegal
Morgan And Morgan PA
02.2019 - 01.2022
Technical Support Representative
Asurion
09.2016 - 02.2019
Bachelor Of Applied Science - Business Administration And Management
Valencia College
High School Diploma -
Olympia High School
Associate Of Applied Science - Paralegal Studies
Valencia College
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