Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Sydney Smith

Odenton,MD

Summary

Self-motivated Operations Manager and Sales Lead Keyholder, known for exceptional productivity and efficient task completion. Specialize in customer relationship management, sales strategy development, and inventory management. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Pandora
Hanover, Maryland
09.2024 - Current
  • Processed customer transactions accurately using point-of-sale systems.
  • Educated customers on the care and maintenance of jewelry items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Attended training sessions to stay updated on new products and promotions.

Operations Manager/Retail Sales Lead

Express Factory Outlet
Hanover, Maryland
09.2022 - Current
  • Managing store operations by unboxing shipment and reviewing inventory.
  • Organizing racks and shelves to maintain the store's visual appeal, engage with customers, and promote specific merchandise.
  • Providing positive first impressions to welcome existing, new, and potential customers.
  • Assisting customers with locating products and checking store systems for merchandise at other sites.
  • Answering customer questions regarding sizing, accessories, and proper care for merchandise.
  • Enhancing team productivity by providing ongoing coaching, mentoring, and motivation to staff members.

Education

Associate of Arts - Advertising/Marketing A.A , Digital Marketing Cert

Anne Arundel Community College
Arnold, MD
12-2025

High School Diploma -

Meade Senior HighSchool
Fort Meade, MD
05-2023

Skills

  • Digital marketing
  • Customer service
  • Visual merchandising
  • Sales strategies
  • Project management
  • Team leadership

Accomplishments

  • Current Dean's List Student
  • Graduates Cum Laude
  • Youth Leadership Greater Washington Program Completer

Certification

  • Preschool Child Care Certification (Issued June 5, 2023)

Affiliations

  • Participant in the Annual Alzheimer's Walk (9 years)

References

References available upon request.

Timeline

Sales Associate

Pandora
09.2024 - Current

Operations Manager/Retail Sales Lead

Express Factory Outlet
09.2022 - Current

Associate of Arts - Advertising/Marketing A.A , Digital Marketing Cert

Anne Arundel Community College

High School Diploma -

Meade Senior HighSchool

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