Sydney Spahn
Middleburg,FL
Summary
I am a motivated and adaptable professional with a strong eagerness to expand my knowledge and skills. I excel under pressure and bring a positive, solution-focused approach to every task. Currently pursuing studies to become a Medical Sales Representative, I am eager for the opportunity to contribute and grow within a respected organization such as Streamline.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Streamline Workers Compensation
Jacksonville, FL
03.2025 - Current
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed and scheduled files as soon as possible. Prioritized files that are needing immediate attention as needed.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Front and Back Office Medical Assistant
Respiratory Critical Care and Sleep Medicine
Jacksonville, FL
08.2024 - 02.2025
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Managed patient complaints or concerns when reported. Provided reassurance and assistance to patients unsatisfied with a service.
Office Specialist
Baptist Neurology
Jacksonville, FL
01.2020 - 12.2022
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor - Health Science Administration And Sales
Florida State College At Jacksonville
Jacksonville, FLArts Associates - Health Science Administration
University of North Florida
Jacksonville, FL05.2022
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
Timeline
Scheduling Coordinator
Streamline Workers Compensation
03.2025 - Current
Front and Back Office Medical Assistant
Respiratory Critical Care and Sleep Medicine
08.2024 - 02.2025
Office Specialist
Baptist Neurology
01.2020 - 12.2022
Bachelor - Health Science Administration And Sales
Florida State College At Jacksonville
Arts Associates - Health Science Administration
University of North Florida