Sydney Speed

Worked live service event to gain experience behind the bar in a high volume environment. Practiced upselling with the guests and executed drinks accurately to ensure a high quality experience.

Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment. Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.Communicated with the team to ensure a positive guest experience.

Prepared specialty cocktails and served canned and bottled beers/seltzers and sodas at a self managed station on the course. Bartended at weddings and other events hosted by the course.

Served cocktails, appetizers, and entrees for plated meals during events ranging from 5 to 9 hours. Prepared/plated appetizers and provided bottle service during dinners/toasts.

Efficiently prepared and served high-quality beverages while maintaining a clean and organized workspace. Increased repeat business by providing exceptional customer service and building rapport with patrons. Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.