Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sydney Spence

Queens,NY

Summary

Communicative, problem-solving, and ambitious college student with 5+ years of employment and volunteer work. I aim to work and grow with a team that constantly works towards customer satisfaction.

Overview

3
3
years of professional experience

Work History

Barista

Baya Bar
Garden City, NY
07.2023 - Current
  • Regularly recognized for positive customer feedback, demonstrating excellent service.
  • Maintained a calm demeanor while providing top-notch customer service, even when faced with high volume.
  • Memorized more than 50 menu items and developed personalized beverages for a large volume of customers during each shift.

Restaurant Hostess

The Capital Grille
Garden City, NY
01.2023 - 08.2023
  • Ensured effective coordination among waitstaff, kitchen, and managers to meet guests' service expectations.
  • Warmly greeted and escorted guests to their assigned tables seating 200-300 people per shift.
  • Presented menus and decorated based on occasion, ensuring availability of napkins and silverware.
  • Coordinated 50-100 reservations per shift, utilizing both work tablet and telephone.

Crew Member

The French Workshop
Bayside, NY
06.2021 - 01.2023
  • Delivered exceptional customer service by displaying knowledge of company history, allergens, pricing, and daily menu offerings, and making expert recommendations.
  • Mastered POS systems to handle payments ranging from $1,500-$3,000 per shift.
  • Ensured the precise arrangement and packaging of desserts and food for 500-800 daily customers.
  • Maintained compliance with local COVID-19 safety guidelines by consistently enhancing sanitation procedures, enforcing mask regulations, and monitoring maximum occupancy levels.

Education

Criminal Justice And Business Management

St John's University
Queens, NY
06-2026

Skills

  • Team Leadership
  • POS Systems
  • Product knowledge
  • Efficient communication
  • Problem-solving
  • Adaptability
  • Punctuality
  • Cooking/Food Preparation
  • Time management
  • Organization
  • Budgeting Fundraising

Accomplishments

  • A goal of mine is to create my own successful business that specializes in helping people become their best selves. This can look different to everyone. I am currently developing an in-progress app with the help of the production from my university that aims to help college kids across the country, mentally and physically.

Timeline

Barista

Baya Bar
07.2023 - Current

Restaurant Hostess

The Capital Grille
01.2023 - 08.2023

Crew Member

The French Workshop
06.2021 - 01.2023

Criminal Justice And Business Management

St John's University

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Sydney Spence