Sydney Strickland
Minneapolis,MN
Summary
Committed to customer satisfaction through exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring solutions to address customer needs. Hardworking Daycare Assistant dedicated to keeping children safe and promoting learning while meeting their basic care needs. Excellent people and problem-solving abilities. Approach work with diligence and focus. Hold certification in Infant CPR and First Aid, demonstrating commitment to children's well-being. Passionate about promoting learning at every age level. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Satcom Marketing, Llc
05.2022 - Current
- Built relationships with customers to encourage repeat business .
- Maintained exceptional customer service standards throughout every shift.
- Greeted customers and provided outstanding customer service.
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Classroom Aide/Teacher
New Horizons
06.2023 - 07.2024
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Cleaned and maintained classroom space to promote environment conducive to students' success.
- Kept children between ages of 2 and 8 safe and secure with vigilant oversight.
- Distributed grade-appropriate teaching materials to students to promote educational lesson completion.
- Cleaned and organized art supplies and related materials.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Delivered personalized educational, behavioral, and emotional support to individual children to enable positive learning outcomes.
Team Member
Taco Bell
09.2022 - 05.2023
- Learned all required tasks quickly to maximize performance.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Processed orders on POS system and accepted cash and charge payments.
Education
High School Diploma -
Osseo Area Learning Center
06.2023
Skills
- Social development and integration
- Educational assistance
- Student Supervision
- Teacher Support
- Classroom Organization
- Cultural Sensitivity
- Classroom Management
- First Aid Training
- Documentation
- Child Development
- Customer Service
- Complaint Handling
Certification
-CPR for all ages
-First aide
Timeline
Classroom Aide/Teacher
New Horizons
06.2023 - 07.2024
Team Member
Taco Bell
09.2022 - 05.2023
Sales Associate
Satcom Marketing, Llc
05.2022 - Current
High School Diploma -
Osseo Area Learning Center
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