Sydney Uselman
Madison,WI
Summary
Knowledgeable Program Associate successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
6
6
years of professional experience
Work History
Environmental Program Associate LTE
Department of Natural Resources
07.2023 - Current
- Support with stalled LUST and regional case management
- Provided technical assistance
- Worked with FTE to fulfill open records requests
- Assisted the public, consultants, and other communities with finding information on BRRTS.
Waitress/Bartender
Graystone Ale House
01.2021 - Current
- Used verbal communication skills to be able to work effectively with kitchen staff and other servers
- Resolving conflict with customers when issues arise
- Able to work in an environment where teamwork is necessary when other staff members get overwhelmed
- Being high energy to make sure customers are satisfied with their experience
- Having the ability to accept criticism and work well under pressure, especially on busy Friday nights.
First-Year Experience Mentor
Saint Norbert College
05.2020 - 01.2021
- Led a group of students in adjusting to college life and taught them how to be successful
- Educated individuals about the course and career planning through informational sessions
- Prepared students for future educational paths by encouraging learning exploration and persistence in facing challenges
- Supported students in making critical educational choices, including selecting courses, and scheduling classes.
Waitress/Bartender
The Mineshaft
01.2018 - 01.2020
- Used verbal communication skills to be able to work effectively with kitchen staff and other servers
- Resolving conflict with customers when issues arise
- Able to work in an environment where teamwork is necessary when other staff members get overwhelmed
- Being high energy to make sure customers are satisfied with their experience
- Having the ability to accept criticism and work well under pressure, especially on busy Friday nights.
Education
Environmental Science
Saint Norbert College
Skills
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Strong computer skills- GIS, Word, Excel, and PowerPoint
- Able to adapt and implement new policies
- Driven and Outgoing
- Administrative tasks
- Research abilities
- Records Management
Timeline
Environmental Program Associate LTE
Department of Natural Resources
07.2023 - Current
Waitress/Bartender
Graystone Ale House
01.2021 - Current
First-Year Experience Mentor
Saint Norbert College
05.2020 - 01.2021
Waitress/Bartender
The Mineshaft
01.2018 - 01.2020
Environmental Science
Saint Norbert College
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